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Remote Support

Solution

For remote support, please run the "TeamViewer Quick Support" program (free) so that I may access your computer.

TeamViewer is a simple and small program which runs immediately without installation and does not require administrative rights

Here's how to install it:

1. Browse to http://www.teamviewer.com/en/download/index.aspx.

2. Click the icon for your operating system (Windows/Mac/etc)

3. Scroll down to "For the instant customer: TeamViewer Quick Support"

4. click the button "QuickSupport".

TeamViewer screen

5. Start the program

6. Select the "Remote Control" tab (not "Meeting")

Remote Control ID and Password

7. Email me your ID and Password

 
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